Shipping notice for Holiday Season
Give something special this Christmas with CUCKOO Australia. Please review the information below to help your order arrive in time for the holiday season.
š Christmas Delivery Notice
Our last dispatch before Christmas is 22 December.
Please note that delivery dates may vary depending on your location and state, and some orders may arrive after Christmas. We recommend placing orders as early as possible to avoid peak-season delays.
š¦ Holiday Dispatch Schedule
- Last dispatch before Christmas: 22 December
- Next dispatch after Boxing Day: 29 December
- New Year dispatch resumes: 5 January
SHIPPING FEES
- Free Standard Shipping on orders over $399.99
- Standard Shipping fee applies to orders under $399.99(calculated at checkout)
DELIVERY INFORMATION
- Orders are dispatched from our NSW distribution centre.
- We currently deliver within Australia only.
- Delivery to PO Boxes or Parcel Lockers may be limited depending on carrier services.
ESTIMATED DELIVERY TIMES
These timeframes include dispatch time. During peak periods (including Christmas and New Year), delivery times may vary.
Australian Deliveries
- Deliveries are handled by our trusted courier partners.
- Tracking details will be sent via email once your order has been dispatched.
- Authority to Leave (ATL) may apply where the location is deemed safe by the carrier. If delivery is unsuccessful, your parcel may be redirected to a local collection point.
Please note: CUCKOO Australia is not liable for parcels marked as delivered with valid proof of delivery provided by the carrier.
Tracking & Support
- Track your order: via your shipping confirmation email
- Need help? Please contact our Customer Service team via the Support page.
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